FREE SHIPPING ON ALL UK ORDERS

FAQ's


How do you ship, and what is the price?

Shipping costs vary depending on your exact location and shipping option. We ship orders oversea by mail service.

After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.

When will I receive my items?

Apparel items are decorated and shipped from our office within 1-4 business days from the time of purchase. Standard shipping times then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country. Please contact us if your order hasn’t arrived within the expected lead time.

Do you accept PayPal?

Yes

Do you ship internationally?

Yes. We ship from the Derby, UK - Ship time ranges from 1-2 weeks depending on proximity to Derby, UK.

Why do I have to pay extra fee to my shipment company?

When your order is ready to ship, we will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.